Your AI Is Only as Smart as What Your Organization Remembers

(05 / 06) Organizations are rushing to give AI access to more knowledge. First, they may need to ask what they actually know.

AI, FOUNDING & FUNDING SERIESFIELD ESSAYS III

Contemplations | Marie Fe Isla Rae

1 min read

A person in silhouette walking behind a row of vertical frosted glass panels
A person in silhouette walking behind a row of vertical frosted glass panels

Your AI Is Only as Smart as What Your Organization Remembers

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Organizations have always had memory problems

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AI doesn’t know what your organization knows

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Documentation may be becoming infrastructure

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Record the reasoning, not only the result

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Failed attempts may be among the most valuable things to remember

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More documentation is not necessarily more memory

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Memory needs structure, not just storage

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Remembering everything would be a terrible idea

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People often carry the memory the system doesn’t

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The smartest model may not create the smartest organization

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AI cannot recover what the organization never bothered to remember.

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Contemplations | A field essay by
Marie Fe Isla Rae

Marie Fe del Rosario

Principal, Creative Strategy & Experience

Designing experiential moments where the future becomes tangible.

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